The shipping time is between 7 to 18 days. It’s a print-on-demand company so we depend on our suppliers. They deal with the production and shipping of the products. Total with the production, it could take up to 3 weeks since you receive your products. Thank you for your patience.

All PayPal pending orders need more time for verification and processing. During holidays season or disaster the delivery could take extra time. Please bear with us.

Do you ship worldwide?

Yes, we provide international shipment and the shipping should be free. 

Do you provide tracking number?

Yes, you’ll receive an email with a tracking number once your order is shipped. If you don’t receive your tracking within 7 days, please contact us.

Will all my items be sent in one package?

Sometimes yes and sometimes no. We are using different suppliers but no worries, you’ll receive different tracking numbers by email once your items are shipped. For more questions, don’t hesitate to contact us (info@asiantales-shop.com).

What if an order is lost in the Mail? 

For package lost in transit, please contact within 25 days of the estimated delivery so that we can give a refund or replacement. But before being approved, you need you to do a little investigation
1. Your address needs to be correct and completed.
2. You have contacted your local post office and/or the shipping carrier to locate the order.
3. Your order is not marked as delivered.
4. The estimated delivery needs to be overdue.
5. You didn’t received any new update with your tracking number from the shipping carrier. 

What if my Order is Late?

Please check the tracking link and the status history. If there are updates in the status history please wait few more days before contacting us. If there is no update at all please contact our team.

What if my address is incomplete or wrong?

If the courier cannot deliver your package due to insufficient or incorrect address, your package will go back to the supplier. Please contact us with an updated address and we’ll resend your product(s), the shipment fees will be charged.

What happen if I can’t receive my package at my address?

Your unclaimed package might be available at your local post office or at a carrier pick up point, please do check those locations.